 |
 | Items:, Value: |  | | |
|
| | | |
Product Sections
Main Pages
| About Us Hundred Islands Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at Sales@HundredIslands.co.uk or write to Hundred Islands Ltd 53 High Street, Swanage, Dorset, UK BH19 2LT Phone 01929 422886 Registered in England, number 5456886 Registered Address - 1 Serrells Barn Cottages, Langton Matravers, Swanage, Dorset BH19 3HX |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Please note we only ship to UK addresses at the moment & all prices and payments are charged in UK Pounds. VAT at the standard rate is added during the checkout process. We accept Switch, Delta, Maestro, Visa & Mastercard. We take card details as part of the ordering process. If you wish to check availability of items prior to ordering, pls ring us on 01929 422886 or email us at Sales@HundredIslands.co.uk You can also order by phone or email (but pls do not send your credit card information in the email). When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you a confirmation email. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price that is higher than shown on the web site, we will always contact you first to ensure that the price is acceptable. We will not contact you if the price is lower than on the web site as we assume this will always be acceptable to customers. If an item is ordered that is out of stock, then we will contact you with a date when the item will be available. If this is greater than one week, you are entitled to have a refund of the costs for this item if you choose to cancel it. We will then contact you again when it becomes available. |
| Shipping And Delivery All items will be sent by Royal Mail First Class Recorded Delivery unless you require Special (Next Day) Delivery & will require a signature on delivery. We will normally dispartch your order within 2 business days. Please add on normal Royal Mail delivery times. |
| Tax Charges VAT at the standard rate is added during the checkout process. |
| Credit Card Security When the payment is placed at our website, credit card payment is handled by the Nochex Online Payment Services Provider http://www.nochex.com/ & credit card details are encrypted using 128 bit encryption. Credit card details are not held on out computer. |
| Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee on defective items. |
| Privacy Policy Hundred Islands Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Postal returns We will replace any damaged or defective goods within 14 days of receipt of the items. However, you should ring us or email us to notify us of the problem prior to returning them. Pack the item securely, & address it to 53 High Street, Swanage, Dorset, BH19 2LT, along with your name & the reason for returm. We recommend you send the goods using recorded delivery as we cannot be responsible for losses of goods in the post. In the interests of hygiene, the following items are non-returnable unless faulty:- earrings or other pierced jewellery - we are unable to refund or exchange any earrings or pierced jewellery. In the event, that items have been sent which are different to those ordered, please ring or email to discuss the problems prior to sending them. If there is nothing wrong with the item purchased, but you have changed your mind on whether you want it, please ring to discuss return options. Should we agree to returning the item or exchange/refund then we will ask you to cover the return postage charges (see packing details above) & any credit card fees that we will be charged. This does not affect your statutory rights. |